Our Services

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Trustee and Member Education

Our experience covers educating trustees and members of retirement funds on legal, technical and investment issues surrounding their specific funds.

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Death Benefit Consulting

Our team provides a full, outsourced death benefit service to trustees in the provision of death benefit distribution in terms of Section 37c of the Pension Funds Act. Administrators can also purchase the death benefits software program on a licencing basis.

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ICTS Tracing Services

ICTS Tracing Services provides services to administrators, life offices, consultants and trustees of retirement funds. 

​Having invested in a state of the art call centre, unique software, the latest technology and, most importantly, highly-skilled and multi-lingual staff, ICTS Tracing has been recognised as the industry leader.

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Specialist Communication

In accordance with the Financial Services Boards Practice Note PF130, all funds are required to compile and implement a communication strategy. Trustees are responsible for providing members with communication that is “appropriate”, “cost- effective” and in accordance with TCF (Treating Customers Fairly) principles which “allows all parties to understand the information and to make informed decisions…”

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Independent Trustee

Services

The role of an independent trustee is an important aspect amongst the larger standalone and a requirement for umbrella retirement funds. ICTS have a number of independent professionals that can provide such a service.

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Legal Services

The employee benefits industry is a highly technical environment, often leaving service providers and trustees unsure, or even unaware, of all consequences of their actions.  ICTS Legal Services is able to provide relevant and meaningful legal expertise to ensure that you have considered relevant law, case precedent and contractual obligations in your decisions.

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ICTS Wealth Services

Our team provides a full, outsourced death benefit service to trustees in the provision of death benefit distribution in terms of Section 37c of the Pension Funds Act. Administrators can also purchase the death benefits software program on a licencing basis.